I wonder, if any of you have had this happen....
We bought a Kenmore stack washer and dryer. The washer was not wanting to go into a full spin. So, I called the service dept. They put me on with a tech expert. She asked, if I was in front of the machine. Yes...she said put the phone an inch away from the start button on the washer...I'm thinking WHAT????? but, I did it. She then had me push another button and wait for three beeps. I'm looking around for candid camera or my hubby laughing his buns off at the dork who fell for this one. She comes back on and says, your machine indicates you over suds it. This is how to fix the problem!!! Can you believe how technology has made our life so much easier...no repair man!!!!! This amazed me that washer are now able to talk to us!!!