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This is what I have done and it's not working for me.

I go into my profile page

 I hit browse under my current profile photo

I select the picture I want from my file and click to open it. A window comes up that says "upload profile photo.

Then it tells me to select the visible region of my photo. I do that and then nothing happens. Where do I go to save and change my photo. I have checked all my options in my (file, Edit, view etc.) but nothing is popping out at me to change my picture.

This used to be a simple and painless task but now it takes an act of congress to figure it all out.

Thanks for your help.

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Comment by Margo in Maine on December 16, 2011 at 5:52am

I have a laptop I use and it will not let me upload...something is missing....so I have to go to my larger PC and then I can do it....sometimes that is an issue...

Comment by Carol Ann Hinton on December 15, 2011 at 4:32pm

I just did this, but I talk to you guys from a MAC with I-Photo as my photo platform, so the procedure seems to be a little bit different.  I have to go to I-Photo, pick the picture, then drag it out onto the desktop.  Close I-Photo and return to my profile page.  When the cursor passes over my photo, a little "x" and a line appears saying "change profile photo".  I click on the X and then I just follow the instructions.  It worked fine.  MAC's are a little bit different in the way they work from PC's. 

Comment by Irene Gallway on December 15, 2011 at 3:05pm

Thank you BJ, I will do that. I told Connie if anyone would know you would as you change your profile quite often. I like your new one. Very nice pic of you.

Comment by B J Elder/WA on December 15, 2011 at 2:59pm

You need to go to the bottom of this page and do the 'Report an Issue'.  Another QWU person is having problems downloading any pictures. They need to be aware of the problem. Sometimes if they update their software it all of a sudden makes it incompatible with some of the search engines we use to get on here.

Comment by Connie/KS on December 15, 2011 at 2:16pm

Irene.....I've been trying the exact same thing you have with no luck! I think we're doomed to have the same profile picture forever....and I really don't want it to be fall forever!

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