This is not a quilting post.
My MIL is a tiny thing who has been on her own for many, many years. She is young for her years, quite active and independent. Not elderly by any means, but completely white-haired and soft-spoken. She would never question a recommendation from an "expert."
She called my husband a couple weeks ago saying she took her car in to be fixed and it was going to cost her $3700. She drives an older model car with only 70,000 miles on it. It is in absolutely mint condition. The cost of the repair was going to be more than what the vehicle itself was worth. Without the repairs, the vehicle was worth nothing.
DH is very mechanical himself, so he talked to the mechanic and understood the problem and the cost estimate. He did some internet research and found that the actual part needing replaced would only cost $250 in addition to a couple of belts. He ordered the parts and did the repairs himself. It took him just a couple of hours.
As he was going through her glove box, he found all of her car maintenance receipts. She was going to an auto maintenance chain to have the oil changed about every 1000 miles instead of every 3000 - 4000. In addition, he started looking at all the things they were replacing and the charges for each and was appalled. He doesn't like to unfairly accuse, but it seemed to him they were taking unfair advantage. He is going to talk to her about it in the hopes she will be more aware in the future.
It was a lesson learned for him and for her. He feels he needs to pay closer attention to her car maintenance/repair needs, and she needs to be more cautious about being taken advantage of. I know we'd all like to trust our service providers to be honest with us, but we also need to be more informed. In today's world where we have access to all kinds of information on the internet, we really have no excuse to let someone pull the wool over our eyes.